Privacy Policy

September 30, 2024

This Privacy Policy explains how Workshop Finance, LLC and its subsidiaries (collectively, "Workshop", “our”, “us”, or “we”) collect, use and disclose personal data about you when you use our websites, mobile sites, applications ("apps") or other online products and services that link to this Privacy Policy and/or receive our newsletters or emails (collectively, the " Services"). By using the Services, you acknowledge you have read and accept this Privacy Policy.

The Services are intended for general audiences, and we do not knowingly collect personal data from minors under 18 years of age.

We may periodically update this Privacy Policy without prior notice to reflect changes in our privacy practices and the Services. If we modify the Privacy Policy, the changes will become effective as of the date we post such update. We will notify you of any material changes by posting a prominent notice on the Services indicating we have updated this Privacy Policy.

Information we collect

We gather two primary categories of data when you engage with our platforms or provide information directly: identifiable and non-identifiable details. Identifiable information encompasses any data that can be linked to you personally or opinions about you that could be used to identify you (collectively referred to as "identifiable data"). Depending on your device and how you interact with our offerings, we may collect various types of identifiable data, including but not limited to:

  • Personal Details: Full name, postal address, email, phone number, and other contact information.

  • Demographic Data: Birth date, gender.

  • Technical Information: IP address, web browser specifications, browsing patterns, page views, browser extensions, usage metrics, operating system details, device type and unique identifiers.

  • Payment Data: Credit/debit card details and other financial information required for processing transactions.

  • Login Credentials: Username and password for our Services.

  • User-Generated Content: Any materials you upload to our digital properties, share via social media, or provide through third-party service integrations, which may contain personal details.

  • Location Data: Obtained via IP address or through our mobile application.

Non-identifiable information refers to data that cannot be traced back to an individual or has been anonymized (collectively termed "non-identifiable data"). When non-identifiable data is combined with identifiable data, we treat the merged information as identifiable data.

You have the option to decline providing identifiable information, though this may limit your ability to access certain services or receive responses to inquiries.

How We Collect Personal Information

We collect personal information from you to provide you with our Services, as well as to improve the experience with the Services. You may provide us with personal information in several ways, including, for example when you:

  • Visit our website;

  • Use our Services;

  • Register for an account;

  • Sign up to receive our newsletter;

  • Request customer service or support;

  • Interact with us in any other way, online or offline, including through our Services.

Cookies

We collect data about your interactions with our digital platforms through the use of "cookies" and similar technologies. These are small data files stored on your device when you access certain parts of our website or app. This information helps us analyze usage patterns and enhance your experience.

The data we gather via these methods is used to manage your session and improve our services. It may include details about your preferences and activities on our platforms.

You have the option to adjust your browser or device settings to block or alert you about cookies. However, please note that declining or removing cookies may impact the functionality of some features on our platforms.

At present, our services do not recognize or respond to Do Not Track signals. This means we may collect information about your online activities both while you're using our services and after you leave our website.

Online tools and analytics

We employ various analytical tools and online tracking technologies, including Google Analytics, to enhance our understanding of user interactions with our digital platforms. Google Analytics, a web analytics service offered by Google, Inc., utilizes cookies and other tracking methods to compile reports on website and app usage, analyze user behavior, and provide related services.

The data collected through these technologies may include your IP address, visit duration, frequency of visits, and the source of your traffic to our site. This information is transmitted to and stored by Google in accordance with their privacy policies.

It's important to note that our use of these analytical tools is designed to improve your experience and our services. However, we respect your privacy rights and adhere to applicable data protection regulations in our data collection and processing practices.

Offline interactions and other sources

In addition to the information you provide directly, we may obtain personal data about you from external sources. These could include our business partners, third-party service providers, or interactions we have with you outside of our digital platforms. We use this information for the purposes outlined in our "How We Use Personal Information" section, which may include verifying or updating our records and enhancing the customization of our Services to better meet your needs.

Social media

Our services may occasionally include links to social media platforms. If you choose to connect with us via platforms like Facebook, LinkedIn, or Twitter, we may collect additional information from you, as detailed in the "Types of Information We Collect" section. Please note that these social media platforms may also gather information from you. When you interact with social media plugins, such as Facebook’s “Like” button or Twitter’s “Tweet” button, your browser will connect directly to the servers of the respective social network. We recommend reviewing the usage, disclosure, and data security policies of these social media platforms before using them.

Surveys

Occasionally, and with your consent where required by applicable local law, we may invite you to participate in surveys, which may be sponsored or conducted by third parties. Participation in these surveys is entirely voluntary. If you decide to participate, we will request certain personal information from you. If a third-party sponsor is involved, we may share some of your personal information with them. Please review the sponsor’s privacy policy, as any surveys we offer may be governed by specific rules and terms in addition to this Privacy Policy. By participating in these surveys, you agree to those rules, including receiving emails related to the survey.

How We Use Personal Information

We may use personal information to do any or all of the following:

  • provide you with our Services;

  • facilitate your interactions and transactions with us;

  • respond to your requests, communications, suggestions, comments, inquiries, and requests (including your feedback about our Services);

  • administer our relationship with you, including creating and managing your account;

  • maintain and improve our Services;

  • measure performance;

  • develop new products, features, and services;

  • better understand the preferences of our customers;

  • provide personalized Services, including content and ads;

  • provide you with, and improve, relevant marketing offers or information from us or relevant third parties;

  • facilitate your participation in our research, surveys and promotions;

  • respond to legally binding requests from law enforcement, regulatory authorities, or other third parties;

  • defend, protect or enforce our rights or applicable terms of service or to fulfill our legal or contractual obligations;

  • to prevent fraud or the recurrence of fraud;

  • assist in the event of an emergency; or

  • comply with applicable law.

We may also combine your personal information collected through various sources, including information collected through our Services, and develop a customer profile that will be used for the purposes above.

We may retain personal information for as long as we need to use the information for the purposes listed above, including, for backup, archival, accounting, and/or audit purposes.

We may use personal information to create non-personal information. We may use non-personal information for any legitimate business purpose.

How We Share Personal Information

Except as disclosed in this Privacy Policy, we do not share personal information with any companies other than our partners and affiliates and their directors, officers, employees, agents, consultants, advisors or other representatives.

We may share personal information with our third party service providers, suppliers, vendors, and business partners to help us in the operation, management, improvement, research and analysis of our Services.

We may share personal information with law enforcement and regulatory authorities or other third parties as required or permitted by law for the purpose of:

  • responding to a subpoena, court order, or other legal processes;

  • defending, protecting, or enforcing our rights;

  • assisting in the event of an emergency; and

  • complying with applicable law.

We may also transfer or assign personal information to third parties as a result of, or in connection with, a sale, merger, consolidation, change in control, transfer of assets, bankruptcy, reorganization, or liquidation. If we are involved in defending a legal claim, we may disclose personal information about you that is relevant to the claim to third parties as a result of, or in connection with, the associated legal proceedings.

We share non-personal information with third parties as reasonably necessary to meet our business needs.

How We Protect Personal Information

We are committed to ensuring the security of your personal information. We strive to provide secure transmission of your personal information from your devices to our servers. We have implemented processes to store collected personal information in secure operating environments. Our security procedures may occasionally require proof of identity before disclosing your personal information to you. While we endeavor to safeguard personal information once received, please understand that no data transmission over the Internet or any other public network can be guaranteed to be 100% secure. If you suspect unauthorized use or a security breach of your personal information, please contact us immediately.

Children’s Privacy

Our services are not intended for children or individuals under the age of 13. We do not knowingly collect personal information from children or individuals under 13 years old. If you are under 13, please do not provide any personal information to us. If you believe we have inadvertently received personal information from a child or an individual under 13, please contact us immediately.

Your California Privacy Rights

Where permitted by law and subject to any applicable exceptions, California residents may exercise the following rights:

  • Right to Know: You can request information about the categories of personal data we have collected about you, the purposes for which we collected it, the sources from which the data was collected, whether we have disclosed your data for business purposes, the categories of personal data disclosed, and the categories of third parties to whom we have disclosed your data (this information is provided in the "Types of Personal Information We Collect," "How We Collect Personal Information," "How We Use Personal Information," and "How We Share Personal Information" sections above).

  • Right to Access: You can request access to the specific pieces of personal data we have collected about you.

  • Right to Delete: You can request that we delete the personal data we have collected from you.

  • Right to Opt Out: You can instruct businesses that sell your personal data to stop doing so – however, we do not sell personal data.

We do not share personal data with third parties for their direct marketing purposes without your consent. California residents under 18 years old, in certain circumstances, may request and obtain the removal of personal data or content that they have posted on our services. Please note that this may not ensure complete removal of the content posted by you on our services. To make any request under California privacy law, please contact us. After receiving your request, we may ask for additional information to verify your identity. Your authorized agent may submit requests on your behalf, but we may require the agent to present signed written permission to act on your behalf, and you may also need to independently verify your identity with us and confirm that you authorized the agent to submit the request. We will not treat you differently for exercising your rights.

Your Choices

Updating Your Personal Information

Ensuring the accuracy of your personal information is crucial. To request updates or corrections to your information, please contact us using the details provided below.

Email Communications / Direct Marketing

You may opt to receive email communications from us related to our services. If you provide your email address for this purpose, you can unsubscribe from marketing emails at any time by following the instructions at the bottom of our emails and adjusting your email preferences. Note that some emails are essential for the operation of our services and you will continue to receive these necessary communications, if lawful and appropriate, even if you opt out of marketing emails.

Cookies / Beacons

To minimize the information collected by cookies or beacons, you can adjust your device or browser settings to reject cookies automatically. You may also install plug-ins or add-ins that serve similar functions. However, please be aware that some services may not function properly, and the offers we provide may not be as relevant or tailored to your interests.

Do Not Track

Some devices and browsers support a "Do Not Track" (DNT) feature, which signals to websites and services that you do not wish to be tracked across different websites or online services. Please note that we cannot control how third-party websites or online services you visit through our website respond to DNT signals. Check the privacy policies of those third parties for information on their privacy practices. Our services do not currently change their operation upon detection of a DNT or similar signal.

Third Party Websites and Apps

Our website and services may include links to third-party websites or applications. Please note that the practices outlined in this Privacy Policy do not apply to information collected through these third-party sites and apps. We do not control and are not responsible for the actions or privacy policies of these third parties.

Contact Us

We welcome your questions, comments, and feedback regarding this Privacy Notice and our handling of personal information. If you have any inquiries, concerns, or feedback, please contact us using the methods provided below. For your protection, we may need to verify your identity before assisting with your request, such as ensuring that the information used to contact us matches the information we have on file.

Email: hello@workshop.finance